Privacy Policy for Graceful Healthcare Services Ltd

Introduction

At Graceful Healthcare Services Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, telephone number, email address, date of birth, and other contact details.
  • Health Information: Details related to your health and care needs.
  • Financial Information: Payment details for billing purposes.
  • Technical Information: IP address, browser type, and other technical details related to your use of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our care services.
  • To communicate with you regarding your care and our services.
  • To process payments and manage billing.
  • To comply with legal and regulatory requirements.
  • To improve our services and website.

3. Data Sharing

We may share your information with:

  • Healthcare professionals involved in your care.
  • Regulatory bodies, if required by law.
  • Third-party service providers who assist us in delivering our services (e.g., IT support, billing services).

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual restrictions.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Graceful Healthcare Services Ltd
Email: manager@myghs.uk

We are committed to resolving any concerns you may have about your privacy. Thank you for trusting Graceful Healthcare Services Ltd with your personal information.